Brand & Web Design
Process

I do things a little differently. While most brand and website designers will juggle multiple projects, I only book one client project at a time to give it 100% of my focus.

Getting Started

Connection

1. Connection Call

We have a 30-60 minute call to discuss your business, needs, priorities, project scope, deadline, and budget. If your needs go beyond one of my packages or you want a more in-depth audit of your brand or website, I recommend a Brand & Web Plan Session.

Booking

2. Booking & Deposit

After determining the scope of work, we schedule your project. A 50% deposit is required to hold/book your project dates in my calendar. This deposit becomes non-refundable within 14 calendar days of the project start date.

Prep Work

3. Prep Work

Yes, you will have a little homework. Upon booking, I will provide you with a Brand & Web Questionnaire and Dropbox folder for sharing any assets such as text documents, images or other project files. These prep tasks must be completed one week before project start date and the Project Direction Call.

Kickoff Call

4. Project Direction Call

Up to one week before the project start date, we review your questionnaire and project assets together to ensure we are in alignment about the project and creative direction. The time between this call and the project start date gives us a little buffer in case any questions arise or assets are missing… and lets my creative-it-tea begin brewing!

So we’ve had our project direction call, I have all your brand inspo, and we’re raring to go on an illustrated logo.


Sub-Projects: If once we’re done your brand guide, you want brochures or other print collateral, we can add-in VIP Days as needed.

Already have a logo?

A brand is so much more than just a logo — it is the entire vibe of how you do business, strategically driven by values, offer, market and target audience.

Brand design encompasses typography systems, colour palette, messaging and language, and visuals from stylized photography to other design elements such as icons, patterns, and visual rhythms. On the web, brand extends to user-experience: how it is to explore (and be led around) your website, your email marketing or social media cadence, and much more.

If your previous designer provided a complete Brand Style Guide, we’re good to go!

If all you have is a logo, I offer an Accelerated Brand VIP Day as part of our process, where we review your brand strategy, existing logo, and build out the remaining Brand Kit assets:

  • Brand Style Guide outlining logo usage, typography, and colour palette with number values for print and web
  • Logo Suite of variations for different uses or placements (e.g. horizontal, vertical, square, small icon) in formats for print and web
  • Fonts Package
Wireframe

1. Setup & Wireframe

I establish rough layout and user-experience flow of the website.

  • Setup of WordPress core & Kadence framework with basic pages and navigation menus.
  • Wireframe of homepage and main pages with first draft or placeholder content in basic formatting; e.g. sections, headings, paragraphs, image placeholders.
  • Setup of preliminary calls-to-action (CTAs) and user experience (UX) flow to encourage website exploration and conversion towards your website (and business) goals.
  • Client review of wireframes
  • Typically takes 1-2 days in first week

2. Design Concept

I create a Design Concept to establish and guide the visual rhythm of the website.

This is a strategic synthesis of all the inputs: questionnaire and project direction meeting; market research and example websites; and brand design, imagery and content — with the website goals top of mind.

  • Design
  • Presentation
  • Client review and approval
  • Typically takes 1-2 days in first week

3. Development

I dive into deep work mode, combining design and content creation, to build out the entire website.

  • Application of brand design and visual rhythm to all pages as outlined in the Design Concept.
  • Writing or editing of text content, factoring in brand voice and messaging, search engine optimization, and conversion.
  • Design and layout of individual pages with refined text content, optimized images, and strategic CTAs in an appropriate cadence to encourage conversion towards your website (and business) goals.
  • Client review and revisions possible throughout
  • Typically takes two weeks

4. Launch

We do a full website walkthrough, finishing touches, and your website goes live!

  • Full website walkthrough
  • Final revisions
  • Final client review and approval
  • Launch and final testing
  • Website training session
  • Invoice and final payment
  • Typically takes one week