FAQ
Answers to your frequently asked questions.
How much does it cost to work with you?
It can range from $600 for a single full day VIP Session to an average of $1200 for basic branding or $2400 for a website to $6000+ for full branding and a more complex website, plus 5% GST.
Do you offer payment plans?
Yes, in a way. A 50% deposit is required to hold/book each VIP Session, with the remainder due at end of each day, as we move through the project.
How long will it take?
The overall timeline depends on the scope of your project, your preparedness and both of our schedules. Typically, branding is 2-4 VIP Days, scheduled over 1-2 weeks and websites are 4-6 VIP Days scheduled over 2-3 weeks.
What if I am interested in design, packaging or a website as a standalone service?
In most cases, it best serves your business goals for everything to be in alignment; however, we can review your existing assets and go from there. Please schedule a connection call.
Do I need a professionally designed logo?
A logo and consistent colours and typography…
What if I already have a logo?
A brand is so much more than just a logo, so I offer an Accelerated Brand VIP Day, where we review your strategy and if your existing logo is serving your goals, and then build out the remaining assets to expand your brand.
What website platforms do you use?
I focus on design and customization of these website types, but can work with any website builder.
- Custom HTML & CSS for small, minimalist websites that require very little maintenance and you don’t want to do it yourself
- WordPress for larger, more complex websites that you want to update yourself on a regular basis.
- Shopify or WooCommerce for online shops.
What types of clients do you usually work with?
I typically work with health, retail, arts and tourism businesses with 1-20 team members, who have been in business over a year, have outgrown DIY and need someone who will work with them closely to elevate their branding and web marketing.
My dream clients are spas, health clinics, food or health products, pet services or products, and retail shops. If you’re a combo of more than one (e.g. health spa and retail shop), let’s talk!
Will you help with my website or marketing after launch?
Absolutely! I love working with clients as part of their long-term marketing team. I want to help you grow and expand your brand consistently across mediums, building your brand recognition. Once you are a client, you can book full or half VIP Days or a special VIP Hour to complete smaller tasks or projects.
VIP Session FAQs
Should I book a half or full day? Or multiple days?
Schedule a free 30 minute consultation to discuss. If you’d like to just get it on my calendar, just book a single full day to start.
What if we have everything done by lunch?
Awesome! You are only charged for a half day (your deposit). Or you can add another small project or list of tasks to use up leftover time and get even more done!
What if we don’t get everything done?
We can book a second day (or half day) to wrap up our remaining tasks. If you’ve only booked a half day (morning session), we may be able to continue in the afternoon, depending on availability.
What if I want more time between initial design, revisions and final approvals?
I recommend scheduling two half days (for a small project) or two full days (for a large project) within the same week or, at most, one week apart.
How far in advance do I need to book?
VIP Sessions can be booked from 48 hours to the date (if available) up to 3 months in advance.
View availability calendar »
NOTE: VIP Hour is available for existing clients only.
What if I need to reschedule or cancel?
You can reschedule or cancel your VIP Session — without penalty — up to one week before your booking. Rescheduling or cancelling with less than one week’s notice results in loss of your deposit. You may reschedule each VIP Session once. Remember, I am holding that entire day just for you.